Global tech outage: Microsoft VP explains what went wrong
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Published 2024-07-19
Microsoft corporate vice president and deputy CISO Ann Johnson tells Market Domination about what went wrong. Johnson used the analogy of updating an app on your smartphone overnight. That's basically what CrowdStrike did; they issued an update overnight, and that update ended up roiling systems. Johnson explains that Microsoft is working with CrowdStrike to help those customers who were impacted by the update, adding that Microsoft has engineers working to help businesses implement the fix.
Johnson says it's hard to say how long it will take for all issues to be fully resolved, but ultimately believes CrowdStrike likely did test the update thoroughly and that the problem was "something that was unexpected."
#youtube #Microsoft #stocks
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All Comments (21)
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She said a bunch of nothing.
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Crowdstrike is soooo fired.
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NVDA88K will change the crypto game forever! 🌍
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"CrowdStrike" Nostradamus would be proud.
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Bla Bla Bla no testing let customers do the testing like usual! The normal non answers to questions.
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This why monopolies of any kind are so dangerous. Having one company to rely on is stupid.
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This may have been a mismanaged Crowdstrike update, but Microsoft should never let an application Blue Screen Windows.
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this lady should stop reading the scripts 😄
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Clownstrike obviously didn't test this update sufficiently, but besides that, companies should be testing updates before deploying to Production. Any company that was affected by this needs to be answering questions about why they didn't follow procedures correctly.
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Why do they release to the world before releasing to their local county? One simple release striking the whole world is fundamentally wrong.
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Any updates can break the system, and that is why it has to be tested before being applied. Now we don't know what the extent of the damage is, but the blue screen of death is really bad. So in the worst case scenario, the hundreds of thousands of servers, and workstations around the world have to be manually fixed. That means that systems need to be re-imaged, and restored from backup, and the companies that don't maintain a good backup, will be in big trouble.
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Why Microsoft forces me to install the updates?
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Need to focus on never letting this happen again and remove forced updates to be logically installed by different stages, non Essentials first then spread systemically but doing a verified check on every system that the computer turned back on would have stopped every update from the first one failed. Doing one test of a non-essential device to make sure that the sequence worked properly got a verified test before initiating the entire Corporation or system
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So many lies and half truths.
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Wouldn't large companies have test systems they would install the update on first? Did they not notice the issue or was it a delayed reaction that would not show up in the test environment?
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The questions were good. Can't say the same thing about the answers.
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It's now self aware!!
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With friends like CrowdStrike, who needs enemies?
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how come Microsoft not applied AI to fix it right away? they've been talking about AI for last few months and its stock was spiked.
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If the third-party can prevent the entire OS from loading then there is a problem with the OS. Linux and Mac where not affected.
