How Japanese Clean Train Stations & Public Toilets | Tokyo's UENO STATION Team ★ ONLY in JAPAN

Published 2022-02-18
In Japan, cleaning is more than a job, it's part of the culture, like an art. Anyone who has been to Tokyo knows it's one of the cleanest cities in the world and to keep it that way, it takes a team of dedicated professionals who are often un-noticed - meaning they're doing an excellent job!
We'll take a detailed look at how JR East Environment Access (JEA) keeps JR Ueno Station super clean and safe for the 180,000 daily passengers and it's a microcosm of how the entire city stays so clean.
Ueno Station is a stop for the Shinkansen and platform 13 1/2 is where the Train Suite Shiki-Shima departs. The jingles and melodies you'll hear throughout the station, the announcements and trains rolling through is super nostalgic. I filmed this starting in January 2021 and finished the final scene a year later.

00:00 Start
00:44 UENO Station Overview
01:26 Cleaning Team's Morning Meeting
02:58 Cleaning a Train
05:03 Japanese Vending Machine Recycling
05:52 Train Track work
07:21 Train Suite Shiki-Shima Platform
08:58 Job Interview
09:58 Toilet Paper Mission
12:27 Vomit Cleaning Vacuum
13:24 Late night deep-cleaning
13:38 Cleaning robot
14:44 Japan's Toilet-god
15:33 Public Toilet deep-cleaning
17:14 How the Office runs
17:57 Conclusion

Learn more about JR East Environment Access Company:
▶︎ www.jea.co.jp/pdf/corporate_en.pdf
Thank you to JEA, JR East, Jarman International and Hirasawa-san for his time over several months. We appreciate your hard work over the many years of service.

★ The ONLY in JAPAN Animated Opening was created for John by D'ART Shtajio dartshtajio.com/​
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All Comments (21)
  • For a location that's used by thousands of people daily, it's amazing how clean it is. Thank you for showing us all of the hard work needed to keeping it this way.
  • Another great thing in Japan is that there is no stigma attached to being a cleaning staff, unlike in many other countries where it is often considered unskilled labor and paid poorly by employers and looked down upon by the general public, in Japan cleaners are given respect and are paid a fair salary.
  • @fayevids7391
    My children had visited Japan twice & they say, it’s beautiful in Japan and they appreciate how the people look after their country. Watching this video, just confirmed it
  • @annhans3535
    As a NYer, I can so appreciate this. I think that Japanese people take extra pride in doing their jobs. Also, you have to give credit to the Japanese people for caring about their surrounding and not making a mess. I wish as NYers everyone would care 50% of how these people do. NY Transit have workers who don't care and we have people who throw out their garbage anywhere even if there is a garbage can a few steps away. That is why we constantly have fire on the rails because of trash.
  • I will never forget one of these guys picked up one of our baby's toy that accidentally fell on the train tracks. They didn't scoff at us or treated the situation as petty, instead they took it seriously and were so methodical in timing in between train arrivals, then they used a long rod to pick up the toy. So professional and efficient, mad respect to these Japanese workers!
  • @Redpantslol
    One small note: The hard work does *not* go unnoticed. It's something that stood out to me on my first trip to Japan and still amazes me every visit, and one that shocks every single person I've taken to Japan. Maybe it goes unnoticed by locals that have always considered it normal, but for the rest of the world, it's exemplary.
  • I'm in tears because of how well they are taking care of each on. It's an honor. Standing at attention looking out for a "phantom" train. Knowing that although this may look mundane it is super important. Ashe!
  • Japan is a role model for the whole world,sense of ownership for their work is what sets them apart
  • I love all the extra safety measures they do, it’s how all jobs should be. It is the opposite of extreme, this is how you respect labour properly. All of these people are why the rest of the entire japanese society can rely on trains and focus on their jobs. They are pivotal to the success of japanese public transit!
  • @belmarmom
    Everything is done with military precision to ensure that the passengers have a good experience and the workers have a safe working environment. The fact that the workers take so much pride in what would be regarded as a menial job in other countries is a credit to the Japanese work ethic. You do your job proudly, correctly, efficiently and safely whether you're the CEO or the janitor. More countries should adopt these principles.
  • @Chuckme888
    This was very evident to me 25 years ago when I first visited Japan. The public restrooms in Narita airport were immaculate, you could eat off the floor clean. It's too bad other countries don't have the moral obligation to be as hygienic as the Japanese. Kudos to them and their culture.
  • @rayco9392
    I'm Japanese, living in the states for many years. Last trip to Tokyo, I used a bathroom in Tokyo Station. This cleaning lady was wiping the floor with her hands, on her knees, making public toilet's floor spotless. I was so moved, thanked her for her great work. She seemed surprised at first, but then smiled and thanked me for thanking her. 😳 As Horino-san said in the video, we do believe there is god in every little thing that exists. We naturally respect things and nature because of this belief, I think. I still remember that every June, on the opening day of the school swimming pool (many schools in Japan have swimming pool on site), Shinto priest came to pray to the god of water for the safety and no accidents, by giving sake and grains of rice. I thought it was like that everywhere in the world as a kid. 😆
  • @brega6286
    Japanese tourists must be appalled when they visit but they are so nice we never know. The organization, discipline and dedication you showed in this video is amazing ! Much respect to Japan.
  • @jediron169
    Its kind of a culture shock to see such pride they take in their work.
  • @budekins542
    I work as an office cleaner in central London and went to Japan in 2010 - and was impressed with the cleanliness level!
  • If cleanliness counts as art, then Japan belongs in the Louvre Every topic John talks about, turns into gold
  • @lsdiet4742
    Admirable the cleaning company doesn’t cut corners and put their staff or the public at risk for injury.
  • @yoogp
    Japan is a model for the world, the people, their culture, hardwork. Great video loved watching and learning. Love you Japan my respect for you increased so much
  • @tsukiyomi77
    One of the reasons I want to visit Japan is just to see how they keep everything so amazingly clean.
  • @parkinggirl
    Tbh, I really appreciate cleaners who clean public restrooms. This is hard work, and we should all respect them.