SeaWorld 2024: Great New Coasters, Bad Operations (and a Fire Hazard)

Published 2024-07-21
SeaWorld and Busch Gardens parks have been run into the ground through bad management and while this isn't new commentary from the channel, there does appear to be a little bit of hope after this summer. In 2023, SeaWorld Orlando debuted Pipeline: The Surf Coaster which was... weird, but was probably done because it was experimental from B&M and SeaWorld could get the coaster for cheap. It appears now that the company has done the same again, now with Penguin Trek for Orlando and Phoenix Rising for Busch Gardens Tampa. These new proof-of-concept family coasters seem underwhelming on first appearance but I was surprised to discover that their layouts are actually fantastic and even better, they have decent theming for these parks. Still, while these new attractions are a step in the right direction for SeaWorld and Busch, their operations are as abysmal as ever, even to the point where Penguin Trek's operations resulted in a serious fire hazard. So today, let's take a look at what makes these coasters great and why park operations are unfortunately dragging them down.

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All Comments (21)
  • @mattshaffer6882
    That penguin exhibit is such a disaster now. It was extraordinarily claustrophobic in there, to the point of feeling extremely unsafe, that I went to exit through the bypass hallway, which was the main exit for a while, as the sliding door had a wait. When I got to the other side, I got screamed at by a team member asking if I could read and saying that was for emergency exits only and to go back. I just exited and decided that hey, it’s time to let my pass expire. They really need to work on their operations.
  • Got turned around in one of their houses at Howl O Scream last year and ended up going down a backstage hallway. We came into a room with two hallways, one to the left and one to the right and both were draped with the same black cloths. Room also had no scare actors or cast member blocking the backstage hallway. Nothing was set up to indicate that we were going the wrong way, until we were face to face with a cast member watching some monitors behind a folding table. Needless to say we were all equally surprised and laughed it off. As we were walking back to the correct path, we had to notify other guests that were making the same mistake we made that that was the wrong way. These parks would be way better with better operational management for sure.
  • Last time I was at bush Gardens in early June of this year, half of the park wasn't running. All the attractions from the Egypt area through Nyrobi were offline. They were down the entire day i was there and they had staff members positioned at the entrances of the areas to drive park guests away from the areas. I believe it might have been a major electrical problem that brought those areas offline. It's ridiculous that the maintenance staff is so cut down that they cannot maintain entire portions of the park.
  • @ZontarDow
    I'm honestly surprised the SeaWorld parks haven't been rebranded as Busche Gardens ones given the RP problems they still have from their past.
  • @liamdude5722
    Call the fire marshall. That was ridiculous for a top tier theme park
  • @mrWendybird
    Apparently Busch Gardens does nightly fireworks shows in the summer. But why?? I know it's a big park, but last I checked, fireworks are pretty loud. Even Disney had the right idea to never have fireworks in Animal Kingdom because it'll stress out the animals. Is this a decision from current management? How long has this been going on?
  • @ZeroTsar
    perfect timing. i needed something to watch with breakfast
  • I've been to a butterfly exhibit that used the same "pack everyone in a room" for the entrance and exit so that the butterflies couldn't escape (as nobody could leave until the employee was sure there were no hangers-on). Maybe the penguins were still escaping through the revolving door??
  • @daviboye
    Perfect I can watch this while getting ready for work lol
  • @followingcierra
    You just said in this video what I have been saying about SeaWorld for years.
  • @adamcohen9297
    I 💯 percent agree with you i dident think of the fire hazard thing i just felt i was being forced into a second atraction that i dident ask to see and frankly wasent prepared for clothing wise being told to wait before i can exit the pinguine exhibit was equally frustrating pinguine treck for what it is is a great ride i think enough people will complain about soon enough
  • I honestly love pipeline. The feeling of airtime while standing up is something I hadn't experienced before. The back seat was crazy.
  • @FloriDUH_JBot
    United Parks has a poor record of maintaining their queue and station effects. So those cool LED displays and on-board audio effects are destined to rot one day. I can see those LED displays covered up with a printed graphic like it has already happened.
  • @kobeathris4552
    I was at Busch Gardens a few weeks ago when the heat index was 111. The internal spaces barely had cold air conditioner. It wasn't off, but it was very hard to cool down by going inside. They also really need to add more misters and shade anywhere they can.
  • I want the new Penguin Trek ride to have an exit gift shop adjacent to the penguin exhibit!
  • @ThemePark_Nerdo
    Last time I went to SeaWorld Orlando, Kraken had ONE TRAIN OPS!!!
  • As much as I like SeaWorld Orlando, their ride operations leave much to be desired. There are many coasters that can run multiple trains at once but they only seem to run one train at a time even when it's busy. Dispatching the trains takes a fairly long time too, but I won't blame the employees mainly because the company didn't hire enough of them to do the job quickly and efficiently. Getting into the aisles at the end of the line is a free-for-all and I usually see multiple empty seats on any given coaster train, further making things worse than they have to be. Whenever I visit, my MO is waiting at rope drop and rush through all the rides for the first couple of hours, and then watch the shows later, and maybe re-ride a couple of rides if I'm still in the park in the evening.