How one company's mistake took down computers around the globe

KTLA 5
KTLA 5
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Published 2024-07-19
CrowdStrike, a cybersecurity firm based in Texas, has said that a global technology outage affecting banks, hospitals and other industries was caused by a defect in one of its security updates. “This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed,” the company said in a statement obtained by the Associated Press.

The outage, on Friday morning, caused widespread disruptions to computers running Microsoft Windows operating systems, The Verge reported. Specifically, the update took the computers offline, then caused them to be stuck in a “recovery boot loop” which prevented their systems from restarting right away, according to the outlet. KTLA's Samantha Cortese reports. July 19, 2024.

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All Comments (21)
  • @litchi4507
    Who needs hostile hackers when we have dummies running the show.
  • @Mac-ix4qp
    Cyberstrike needs to have about 12 engineers peer review and sign-off on their updates before pushing them out. Usually they are the ONES who are tasked with securing systems and figuring out why malware works like it does. preventing outages rather than causing them. How embarrassing.
  • @parienting802
    Not acceptable. They should be sued for all the problems caused.
  • @Geoplanetjane
    Too many companies using the same software. Computer equivalent of a pandemic
  • @RandyAinsworth-tx6vn
    dont push code to production on fridays, also crasy that the program for cybersecurity operates on the kernel level so if something happens to the program it affecting whole OS, Linux and Apple OS safe from this, ironic
  • @willhall4037
    One system WEF. This is the first of many. Monopolies only help monopolies. We are servants of the system, not the controllers. Waiting for Skynet here.
  • @castlev1986
    looks like the gta5 hackers got on the pay roll at crowdstrike
  • @johndicarlo225
    Pfft, there's a DR (disaster recovery) plan for all businesses to leave a spare bunch of PCs with the update service disabled in a cupboard in case of an outage for many years...
  • @Teolulz
    software is complex but that's not the reason for this disaster. their QA people are incompetent.
  • @time-cop7457
    I’ve been waiting for weeks to download the latest update but the corporate company’s got in first I’m designated to Linux still waiting (that’s the Microsoft one - does that include Microsoft Firefox)
  • @fox7757
    CrowdStrike. More like CrowdFire.