Customer Service English: Calming Frustrated Customers
112,205
Published 2023-02-12
Get 90% off my full Customer Service English Course:
www.lukepriddy.com/offers/jf5dSHDW?coupon_code=YOU…
Check out my other popular video on the topic:
• Customer Service English Expressions ...
Join the free English community:
discord.gg/bfTaK2fsBf
All Courses:
www.lukepriddy.com/store
————————————
My Udemy courses:
www.cloudenglish.net/
My Skillshare link:
www.skillshare.com/r/user/lukepriddy?gr_tch_ref=on…
Listen to the audio:
anchor.fm/cloud-english
Other links:
linktr.ee/lukepriddy
Playlist for more customer service videos:
• Customer Service English Expressions ...
————————————
#customerservice #learnenglish #englishconversation
All Comments (21)
-
I apologize for the inconvenience. I apologize for any frustration this may have caused. I'm so sorry this has happened. I'm here to help in any way can, and I apologize for the frustration you're experiencing. I know this is frustrating, but I and here to assist you and find a solution.
-
Having worked as a QA in CS, I find "I apologize for the inconvenience" gets used so much by agents that it comes off as insincere. As an acknowledgement , I like to use "I'm so sorry to hear this, I understand how frustrating this kind of situation can be".
-
My very first video from you was about this same topic, I think one year and a half ago... Today I am really grateful to you for all your content.
-
Thank you for this additional idea /helping tips.❤
-
Thank you for this video.❤
-
Great Help. Thank you!
-
Excellent! You are great. Thanks🙏
-
You are a good Teacher, I understand everything you said, thanks Teacher
-
Very helpful! Thank you very much!
-
Thanks for the video, it is very useful and helpful.
-
Thanks, this is a beautiful video ❤
-
Thank you for this video! I'm brazilian and just started a new job in a foreing company. It helps me a lot!
-
Great content. Very helpful. Thanks a ton.
-
Very useful , thank you so much❤❤❤❤
-
Very useful for my job!
-
This is a really good video, I like the way you make people understand why they could apilogize without actually accepting direct fault.
-
Very helpful, thank you :)
-
Excellent 👍
-
Thankyou very much, The ideas sounds good
-
Well I love it I always like to hear videos like that n now I found you so ur video was very helpful